GDPR Privacy Policy
Introduction
Careclean Essex is committed to protecting your personal data and your privacy rights. This policy outlines how we collect, use, store, and safeguard your information in compliance with the General Data Protection Regulation (GDPR).
What Data We Collect
We collect personal data including your name, address, phone number, email address, and details of the services we have provided to you (e.g., floor sizes, furnishings, and cleaning history). This helps us offer a tailored and efficient service for your future needs.
Why We Collect Data
We use your data to fulfil our service agreements, provide you with efficient services, and comply with legal requirements. We may also use your information to inform you of promotions, offers, or updates that may benefit you as a valued client. You may unsubscribe from these communications at any time.
Data Retention
We will keep your information for as long as it is necessary to provide you with high-quality service. If you request, we can delete your data, but this may limit our ability to serve you efficiently. Retaining your service history helps us maintain a streamlined experience.
Sharing Your Data
We do not share your personal data with third parties unless required by law or if you request a service that involves one of our partner companies (e.g., wood floor sanding, carpet installation). In such cases, we will only share the necessary details with your consent.
Data Security
We use state-of-the-art security systems, including two-factor authentication and Microsoft servers, to protect your personal information. These measures help ensure your data is secure from unauthorized access.
Your Rights
You have the right to access, modify, or delete your personal data at any time. To do so, please contact us directly, and we will assist you promptly. If you wish to stop receiving promotional communications, you can unsubscribe at any time.
Updates to our policy
We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to check back regularly.
For any inquiries regarding our GDPR policy, please contact us.
Contact Information
Careclean Essex, Unit 13b Highlands Farm, Southend Road, Rettendon, Chelmsford, Essex CM3 8EB.
in**@ca************.uk