Terms and Conditions
Welcome to our website. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern Careclean Essex’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
At Careclean Essex, we are a family-run business built on honesty, care, and a deep commitment to our clients and the environment. Our goal is to do what’s right, seeking harmony and a symbiotic relationship that benefits you, our business, and the world we share. These terms and conditions are not here to diminish our responsibilities but to highlight potential limitations that you may not be aware of. We genuinely care, and we are always here to serve you with integrity and respect.
The term ‘Careclean Essex’, ‘us’, or ‘we’ refers to the owner of the website whose registered address is:
Careclean Essex
Unit 13b Highlands Farm,
Southend Road,
Rettendon, Chelmsford,
Essex CM3 8EB
The term ‘you’ refers to the user or viewer of our website.
1. Use of the Website
1.1 The content on the pages of this website is for your general information and use only. It is subject to change without notice.
1.2 By using this website, you confirm that you are at least 18 years old or have received parental or guardian consent to use this website.
2. Sale of products and Returns
2.1 Careclean Essex sells stain remover sprays and home cleaning products through the website. If you purchase these products and are not satisfied, you may return them to us at your own cost. We will refund the amount you paid for the products, excluding any shipping costs.
2.2 Service delivery terms and conditions are provided separately and will be covered in the Service Terms and Conditions document. Services are sold either by phone quote or after a site visit, with a written quote emailed to you.
3. Accuracy and Liability
3.1 We strive to ensure that the information on this website is accurate and up-to-date. However, due to regular changes in laws and regulations, we cannot guarantee the accuracy of all information. We expressly exclude liability for inaccuracies or errors to the fullest extent permitted by law.
3.2 We do not accept any responsibility or liability for loss of profit, time, or any claims that arise due to inaccuracies or errors in the information provided on the website.
4. Third-Party Content and Tools
4.1 We use third-party add-ons, plugins, and payment systems to enhance your experience. However, we do not accept liability for any claims or privacy breaches related to third-party services or content provided through the website.
4.2 You agree that your use of these third-party tools is at your own risk and subject to the terms and conditions of those third-party providers.
5. User-Generated Content
5.1 Our website may allow users to submit reviews, comments, or other content. While we monitor user-generated content, we cannot guarantee its accuracy or reliability, and we do not accept liability for any errors or omissions in such content.
5.2 Careclean Essex reserves the right to remove any user-generated content that is deemed inappropriate or in violation of our terms.
6. Cookie Consent
6.1 Careclean Essex uses cookies to enhance your experience on our website. By continuing to use our website, you consent to the use of cookies. You may block cookies by adjusting your browser settings; however, your experience on the website may not be as smooth if you choose to do so.
6.2 We aim to keep our website simple and easy to navigate without unnecessary obstructions.
7. No User Accounts
7.1 Currently, users cannot create accounts on our website. If this changes in the future, we will implement security measures to protect your data. However, Careclean Essex will not be liable for any misuse or data loss due to account breaches.
8. Governing Law
8.1 Careclean Essex is based in the UK, and your use of this website is subject to English law. Any disputes arising from the use of the website will be governed by the laws of England, Scotland, and Wales, and will be heard in the courts of England.
9. Limitation of Liability
9.1 Careclean Essex is not responsible for any loss or damage that may arise from the use of this website, including, but not limited to, any virus that may infect your computer due to your access to or use of the website.
9.2 To the fullest extent permitted by law, we will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use this website.
10. Changes to Terms and Conditions
10.1 We reserve the right to update these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website following any such updates will signify your acceptance of the revised terms.